State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Glenhaven INC Dba Grand Oaks Cbrf

614 E Oak St 200-215, Glenwood City, WI 54013 · St. Croix County · 16 licensed beds

DQA licence number 0016044 · licensed, regular licence · first licensed April 2016

The licence

Licensed by DQA · Community-based residential facility · Not for profit · managed by Glenhaven INC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Probationary licence issued
April 8, 2016
Regular licence issued
April 1, 2017
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled, Terminally ill
Ownership
Corporation - Non profit
14
Citations on file
Since October 2023
3
DQA visits
2 routine inspections
4
Building-related
Physical plant · emergency

Position within Wisconsin

14 citations — more than 91% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Also on this campus

The same campus holds a Medicare-certified nursing home, with its own federal record on the Life Safety Index: GLENHAVEN (612 E Oak St). Matched by the telephone number the two records share. The records are separate and are never added together.

Get an email about Glenhaven INC Dba Grand Oaks Cbrf

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • N499 Toxic substancesOctober 20, 2025
  • N393 Initial evaluation of evacuation limitationsApril 4, 2024
  • N393 Initial evaluation of evacuation limitationsNovember 9, 2023
  • N526 Other evacuation drillsNovember 9, 2023

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility14Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility14
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
62023-1142024-0442025-10
Citations at each DQA visit
VisitTypeCitations
November 9, 2023survey, complaint investigation6
April 4, 2024verification visit4
October 20, 2025survey, verification visit4

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 5
  • Staffing and training 5
  • Life safety 3
  • Physical plant 1
Citations by category
CategoryCitations
Resident care5
Staffing and training5
Life safety3
Physical plant1

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

October 20, 2025 — survey, verification visit, 4 citations

Citations from the survey, verification visit on October 20, 2025
TagWhat DQA checks
N243All employee training
N277Continuing education
N397Qualified staff in charge, on duty and awake
N499Toxic substances

April 4, 2024 — verification visit, 4 citations

Citations from the verification visit on April 4, 2024
TagWhat DQA checks
N302Resident health screening and documentation
N352Rights of Residents: Receive medication
N393Initial evaluation of evacuation limitations
N397Qualified staff in charge, on duty and awake

November 9, 2023 — survey, complaint investigation, 6 citations

Citations from the survey, complaint investigation on November 9, 2023
TagWhat DQA checks
N239Department-approved training courses
N302Resident health screening and documentation
N389Service plans updated annually or on changes
N393Initial evaluation of evacuation limitations
N439Infection control program
N526Other evacuation drills

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.