State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey
Hope Stay Memory Care
3908 Circle Drive, Holmen, WI 54636 · La Crosse County · 55 licensed beds
DQA licence number 0018289 · licensed, regular licence · first licensed December 2020
The licence
Licensed by DQA · Community-based residential facility · For profit · managed by Hope Stay INC
Licence details, as listed by DQA
- Licensed as
- Community-based residential facility
- Class
- Class CNA (non-ambulatory)
- Probationary licence issued
- December 23, 2020
- Regular licence issued
- January 1, 2022
- Client groups served
- Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled
- Ownership
- Corporation - Business
Position within Wisconsin
37 citations — more than 99% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.
Get an email about Hope Stay Memory Care
One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
How that compares
Compared with the median licensed assisted living facility in Wisconsin. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 37 |
| Median facility in Wisconsin | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| January 11, 2024 | complaint investigation | 1 |
| June 4, 2024 | complaint investigation, verification visit | 3 |
| August 29, 2024 | verification visit | 1 |
| May 15, 2025 | complaint investigation, self-report investigation, verification visit | 7 |
| August 11, 2025 | complaint investigation, self-report investigation | 0 |
| February 4, 2026 | survey, complaint investigation, verification visit | 10 |
| May 20, 2026 | complaint investigation | 15 |
What the citations cover
- Resident care 17
- Records and administration 7
- Staffing and training 6
- Physical plant 3
- Other 4
| Category | Citations |
|---|---|
| Resident care | 17 |
| Records and administration | 7 |
| Staffing and training | 6 |
| Physical plant | 3 |
| Medication | 3 |
| Life safety | 1 |
Every visit on file since October 2023
As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.
May 20, 2026 — complaint investigation, 15 citations
| Tag | What DQA checks |
|---|---|
| N158 | Caregiver: Investigating abuse & neglect |
| N160 | Report to law enforcement and coroner |
| N161 | Investigate injuries of unknown source |
| N165 | Reporting incidents with serious injury |
| N169 | Notification: incident, injury, changes |
| N196 | Licensee ensures facility complies with laws |
| N333 | Return resident funds within 14 days |
| N352 | Rights of Residents: Receive medication |
| N388 | Implement, follow the individual service plan |
| N389 | Service plans updated annually or on changes |
| N410 | Medication error or adverse reaction |
| N425 | Personal care |
| N431 | Health monitoring |
| N481 | Environment safe, clean, and comfortable |
| Y3244 | Care |
February 4, 2026 — survey, complaint investigation, verification visit, 10 citations
| Tag | What DQA checks |
|---|---|
| N219 | Licensee conduct caregiver background check |
| N220 | Employees screened for communicable disease |
| N239 | Department-approved training courses |
| N277 | Continuing education |
| N386 | Comprehensive Individualized Service Plan |
| N410 | Medication error or adverse reaction |
| N416 | Other administration given or delegated by RN |
| N431 | Health monitoring |
| N504 | Heating system maintenance |
| N538 | Fire detection systems inspected annually |
August 11, 2025 — complaint investigation, self-report investigation, nothing cited
May 15, 2025 — complaint investigation, self-report investigation, verification visit, 7 citations
| Tag | What DQA checks |
|---|---|
| N239 | Department-approved training courses |
| N247 | Task specific training |
| N354 | Rights of Residents: Treatment options |
| N386 | Comprehensive Individualized Service Plan |
| N426 | Supervision |
| N433 | Behavior management |
| N481 | Environment safe, clean, and comfortable |
August 29, 2024 — verification visit, 1 citation
| Tag | What DQA checks |
|---|---|
| N352 | Rights of Residents: Receive medication |
June 4, 2024 — complaint investigation, verification visit, 3 citations
January 11, 2024 — complaint investigation, 1 citation
| Tag | What DQA checks |
|---|---|
| N346 | Rights of Residents: Confidentiality |
Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.