State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Eagles Rest at Pepin

1110 2nd Street, Pepin, WI 54759 · Pepin County · 50 licensed beds

DQA licence number 0019052 · licensed, regular licence · first licensed December 2022

The licence

Licensed by DQA · Community-based residential facility · For profit · managed by Eagles Rest at Pepin Health Services Inc

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Probationary licence issued
December 5, 2022
Regular licence issued
December 5, 2022
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled, Terminally ill, Developmentally disabled
Ownership
Corporation - Business
51
Citations on file
Since October 2023
9
DQA visits
1 routine inspection
9
Building-related
Physical plant · emergency

Position within Wisconsin

51 citations — more than 99% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about Eagles Rest at Pepin

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • N499 Toxic substancesMarch 12, 2026
  • N509 VentilationMarch 12, 2026
  • N498 Storage areasOctober 8, 2025
  • N499 Toxic substancesOctober 8, 2025
  • N504 Heating system maintenanceOctober 8, 2025
  • N507 CombustiblesOctober 8, 2025
  • N525 Fire drillsOctober 8, 2025
  • N496 Electrical, mechanical, water supplyApril 9, 2025
  • N503 Portable space heaters prohibitedOctober 18, 2024

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility51Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility51
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
62023-1102023-1152024-0632024-10132025-0442025-05162025-1042026-0302026-07
Citations at each DQA visit
VisitTypeCitations
November 9, 2023complaint investigation, self-report investigation, verification visit6
November 29, 2023verification visit0
June 11, 2024complaint investigation5
October 18, 2024complaint investigation, verification visit3
April 9, 2025complaint investigation, verification visit13
May 20, 2025complaint investigation4
October 8, 2025survey, verification visit16
March 12, 2026complaint investigation, verification visit4
July 15, 2026complaint investigation, verification visit0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 20
  • Records and administration 11
  • Physical plant 8
  • Food service 5
  • Other 7
Citations by category
CategoryCitations
Resident care20
Records and administration11
Physical plant8
Food service5
Staffing and training4
Medication2
Life safety1

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

July 15, 2026 — complaint investigation, verification visit, nothing cited

March 12, 2026 — complaint investigation, verification visit, 4 citations

Citations from the complaint investigation, verification visit on March 12, 2026
TagWhat DQA checks
N158Caregiver: Investigating abuse & neglect
N223Employee records maintained and current
N499Toxic substances
N509Ventilation

October 8, 2025 — survey, verification visit, 16 citations

Citations from the survey, verification visit on October 8, 2025
TagWhat DQA checks
N196Licensee ensures facility complies with laws
N203Posting: license, deficiencies, revocations
N220Employees screened for communicable disease
N239Department-approved training courses
N247Task specific training
N302Resident health screening and documentation
N343Explanation of rights, grievance procedure
N389Service plans updated annually or on changes
N407Scheduled psychotropic medications
N446Equipment
N452Food safety
N498Storage areas
N499Toxic substances
N504Heating system maintenance
N507Combustibles
N525Fire drills

May 20, 2025 — complaint investigation, 4 citations

Citations from the complaint investigation on May 20, 2025
TagWhat DQA checks
N169Notification: incident, injury, changes
N352Rights of Residents: Receive medication
N388Implement, follow the individual service plan
N431Health monitoring

April 9, 2025 — complaint investigation, verification visit, 13 citations

Citations from the complaint investigation, verification visit on April 9, 2025
TagWhat DQA checks
N163Reporting when resident's whereabouts unknown
N169Notification: incident, injury, changes
N196Licensee ensures facility complies with laws
N205Not permit a condition of substantial risk
N352Rights of Residents: Receive medication
N356Rights of Residents: Least restrictive env
N381Pre-admission and ongoing assessments
N387Service plan development: parties involved
N389Service plans updated annually or on changes
N431Health monitoring
N446Equipment
N452Food safety
N496Electrical, mechanical, water supply

October 18, 2024 — complaint investigation, verification visit, 3 citations

Citations from the complaint investigation, verification visit on October 18, 2024
TagWhat DQA checks
N164Reporting when law enforcement is called
N387Service plan development: parties involved
N503Portable space heaters prohibited

June 11, 2024 — complaint investigation, 5 citations

Citations from the complaint investigation on June 11, 2024
TagWhat DQA checks
N158Caregiver: Investigating abuse & neglect
N348Rights of Residents: Free from mistreatment
N387Service plan development: parties involved
N450Nutrition: menus
Y3244Care

November 29, 2023 — verification visit, nothing cited

November 9, 2023 — complaint investigation, self-report investigation, verification visit, 6 citations

Citations from the complaint investigation, self-report investigation, verification visit on November 9, 2023
TagWhat DQA checks
N196Licensee ensures facility complies with laws
N310Admission agreement include services, charges
N352Rights of Residents: Receive medication
N387Service plan development: parties involved
N388Implement, follow the individual service plan
N400Written order for medications, supplements

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.