State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey
Francis House
3601 S Chicago Avenue, South Milwaukee, WI 53172 · Milwaukee County · 64 licensed beds
DQA licence number 0016783 · licensed, regular licence · first licensed August 2017
The licence
Licensed by DQA · Community-based residential facility · Not for profit · managed by Chi Living Communities
Licence details, as listed by DQA
- Licensed as
- Community-based residential facility
- Class
- Class CNA (non-ambulatory)
- Probationary licence issued
- August 14, 2017
- Regular licence issued
- August 1, 2018
- Client groups served
- Irreversible dementia/Alzheimer's
- Ownership
- Corporation - Non profit
Position within Wisconsin
18 citations — more than 94% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.
Get an email about Francis House
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Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- N481 Environment safe, clean, and comfortableMarch 18, 2026
- N526 Other evacuation drillsMarch 18, 2026
- N481 Environment safe, clean, and comfortableSeptember 19, 2025
- N499 Toxic substancesSeptember 19, 2025
- N526 Other evacuation drillsSeptember 19, 2025
- N481 Environment safe, clean, and comfortableApril 11, 2025
- N526 Other evacuation drillsApril 11, 2025
- N617 Bath and toilet areas: water temperatureApril 11, 2025
How that compares
Compared with the median licensed assisted living facility in Wisconsin. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 18 |
| Median facility in Wisconsin | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| April 11, 2025 | survey, complaint investigation, verification visit | 5 |
| August 26, 2025 | complaint investigation | 1 |
| September 19, 2025 | complaint investigation, verification visit | 5 |
| March 18, 2026 | complaint investigation, verification visit | 7 |
What the citations cover
- Physical plant 5
- Records and administration 5
- Life safety 3
- Resident care 2
- Other 3
| Category | Citations |
|---|---|
| Physical plant | 5 |
| Records and administration | 5 |
| Life safety | 3 |
| Resident care | 2 |
| Medication | 2 |
| Food service | 1 |
Every visit on file since October 2023
As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.
March 18, 2026 — complaint investigation, verification visit, 7 citations
| Tag | What DQA checks |
|---|---|
| N165 | Reporting incidents with serious injury |
| N189 | Post house rules, resident rights, grievances |
| N195 | Licensee: caregiver background requirements |
| N196 | Licensee ensures facility complies with laws |
| N385 | Temporary Service Plan |
| N481 | Environment safe, clean, and comfortable |
| N526 | Other evacuation drills |
September 19, 2025 — complaint investigation, verification visit, 5 citations
August 26, 2025 — complaint investigation, 1 citation
| Tag | What DQA checks |
|---|---|
| N450 | Nutrition: menus |
April 11, 2025 — survey, complaint investigation, verification visit, 5 citations
| Tag | What DQA checks |
|---|---|
| N387 | Service plan development: parties involved |
| N415 | Documentation of medication administration |
| N481 | Environment safe, clean, and comfortable |
| N526 | Other evacuation drills |
| N617 | Bath and toilet areas: water temperature |
Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.