State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Charter Senior Living CBRF-Verona

143 Prairie Oaks Drive, Verona, WI 53593 · Dane County · 20 licensed beds

DQA licence number 0014805 · licensed, regular licence · first licensed November 2013

The licence

Licensed by DQA · Community-based residential facility · For profit · managed by Snh Se Tenant Trs INC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Probationary licence issued
November 1, 2013
Regular licence issued
November 1, 2014
Client groups served
Irreversible dementia/Alzheimer's
Ownership
Corporation - Business
20
Citations on file
Since October 2023
10
DQA visits
2 routine inspections
6
Building-related
Physical plant · emergency

Position within Wisconsin

20 citations — more than 95% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about Charter Senior Living CBRF-Verona

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • N393 Initial evaluation of evacuation limitationsNovember 6, 2025
  • N481 Environment safe, clean, and comfortableOctober 6, 2023
  • N499 Toxic substancesOctober 6, 2023
  • N526 Other evacuation drillsOctober 6, 2023
  • N535 Smoke and heat detectors per NFPA 72October 6, 2023
  • N617 Bath and toilet areas: water temperatureOctober 6, 2023

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility20Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility20
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
62023-1002024-0332024-0802024-0912024-1102025-0382025-1102026-0122026-0402026-08
Citations at each DQA visit
VisitTypeCitations
October 6, 2023survey, complaint investigation6
March 26, 2024verification visit0
August 1, 2024complaint investigation3
September 17, 2024complaint investigation0
November 7, 2024complaint investigation1
March 20, 2025verification visit0
November 6, 2025survey, complaint investigation8
January 27, 2026complaint investigation0
April 7, 2026verification visit2
August 4, 2026verification visit0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 8
  • Life safety 3
  • Staffing and training 3
  • Physical plant 3
  • Other 3
Citations by category
CategoryCitations
Resident care8
Life safety3
Staffing and training3
Physical plant3
Medication2
Food service1

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

August 4, 2026 — verification visit, nothing cited

April 7, 2026 — verification visit, 2 citations

Citations from the verification visit on April 7, 2026
TagWhat DQA checks
N415Documentation of medication administration
N488Clothes dryers enclosed and vented

January 27, 2026 — complaint investigation, nothing cited

November 6, 2025 — survey, complaint investigation, 8 citations

Citations from the survey, complaint investigation on November 6, 2025
TagWhat DQA checks
N243All employee training
N352Rights of Residents: Receive medication
N381Pre-admission and ongoing assessments
N393Initial evaluation of evacuation limitations
N415Documentation of medication administration
N425Personal care
N439Infection control program
N488Clothes dryers enclosed and vented

March 20, 2025 — verification visit, nothing cited

November 7, 2024 — complaint investigation, 1 citation

Citations from the complaint investigation on November 7, 2024
TagWhat DQA checks
N452Food safety

September 17, 2024 — complaint investigation, nothing cited

August 1, 2024 — complaint investigation, 3 citations

Citations from the complaint investigation on August 1, 2024
TagWhat DQA checks
N239Department-approved training courses
N243All employee training
N348Rights of Residents: Free from mistreatment

March 26, 2024 — verification visit, nothing cited

October 6, 2023 — survey, complaint investigation, 6 citations

Citations from the survey, complaint investigation on October 6, 2023
TagWhat DQA checks
N389Service plans updated annually or on changes
N481Environment safe, clean, and comfortable
N499Toxic substances
N526Other evacuation drills
N535Smoke and heat detectors per NFPA 72
N617Bath and toilet areas: water temperature

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.