State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey
Charter Senior Living CBRF-Verona
143 Prairie Oaks Drive, Verona, WI 53593 · Dane County · 20 licensed beds
DQA licence number 0014805 · licensed, regular licence · first licensed November 2013
The licence
Licensed by DQA · Community-based residential facility · For profit · managed by Snh Se Tenant Trs INC
Licence details, as listed by DQA
- Licensed as
- Community-based residential facility
- Class
- Class CNA (non-ambulatory)
- Probationary licence issued
- November 1, 2013
- Regular licence issued
- November 1, 2014
- Client groups served
- Irreversible dementia/Alzheimer's
- Ownership
- Corporation - Business
Position within Wisconsin
20 citations — more than 95% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.
Get an email about Charter Senior Living CBRF-Verona
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Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- N393 Initial evaluation of evacuation limitationsNovember 6, 2025
- N481 Environment safe, clean, and comfortableOctober 6, 2023
- N499 Toxic substancesOctober 6, 2023
- N526 Other evacuation drillsOctober 6, 2023
- N535 Smoke and heat detectors per NFPA 72October 6, 2023
- N617 Bath and toilet areas: water temperatureOctober 6, 2023
How that compares
Compared with the median licensed assisted living facility in Wisconsin. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 20 |
| Median facility in Wisconsin | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| October 6, 2023 | survey, complaint investigation | 6 |
| March 26, 2024 | verification visit | 0 |
| August 1, 2024 | complaint investigation | 3 |
| September 17, 2024 | complaint investigation | 0 |
| November 7, 2024 | complaint investigation | 1 |
| March 20, 2025 | verification visit | 0 |
| November 6, 2025 | survey, complaint investigation | 8 |
| January 27, 2026 | complaint investigation | 0 |
| April 7, 2026 | verification visit | 2 |
| August 4, 2026 | verification visit | 0 |
What the citations cover
- Resident care 8
- Life safety 3
- Staffing and training 3
- Physical plant 3
- Other 3
| Category | Citations |
|---|---|
| Resident care | 8 |
| Life safety | 3 |
| Staffing and training | 3 |
| Physical plant | 3 |
| Medication | 2 |
| Food service | 1 |
Every visit on file since October 2023
As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.
August 4, 2026 — verification visit, nothing cited
April 7, 2026 — verification visit, 2 citations
January 27, 2026 — complaint investigation, nothing cited
November 6, 2025 — survey, complaint investigation, 8 citations
| Tag | What DQA checks |
|---|---|
| N243 | All employee training |
| N352 | Rights of Residents: Receive medication |
| N381 | Pre-admission and ongoing assessments |
| N393 | Initial evaluation of evacuation limitations |
| N415 | Documentation of medication administration |
| N425 | Personal care |
| N439 | Infection control program |
| N488 | Clothes dryers enclosed and vented |
March 20, 2025 — verification visit, nothing cited
November 7, 2024 — complaint investigation, 1 citation
| Tag | What DQA checks |
|---|---|
| N452 | Food safety |
September 17, 2024 — complaint investigation, nothing cited
August 1, 2024 — complaint investigation, 3 citations
March 26, 2024 — verification visit, nothing cited
October 6, 2023 — survey, complaint investigation, 6 citations
| Tag | What DQA checks |
|---|---|
| N389 | Service plans updated annually or on changes |
| N481 | Environment safe, clean, and comfortable |
| N499 | Toxic substances |
| N526 | Other evacuation drills |
| N535 | Smoke and heat detectors per NFPA 72 |
| N617 | Bath and toilet areas: water temperature |
Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.