State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Sylvan Crossings in Westshire Village

5475 Westshire Circle, Waunakee, WI 53597 · Dane County · 34 licensed beds

DQA licence number 0010729 · licensed, regular licence · first licensed December 2004

The licence

Licensed by DQA · Community-based residential facility · For profit · managed by Touchstone Senior Services LLC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Probationary licence issued
December 6, 2004
Regular licence issued
June 1, 2005
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled
Ownership
Limited Liability Company
6
Citations on file
Since October 2023
8
DQA visits
0 routine inspections
0
Building-related
Physical plant · emergency

Position within Wisconsin

6 citations — more than 77% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about Sylvan Crossings in Westshire Village

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility6Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility6
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
12024-0102024-0112024-0702025-0502026-0202026-0402026-0442026-05
Citations at each DQA visit
VisitTypeCitations
January 4, 2024verification visit1
January 24, 2024complaint investigation0
July 24, 2024verification visit1
May 21, 2025verification visit0
February 3, 2026complaint investigation0
April 1, 2026complaint investigation0
April 14, 2026complaint investigation0
May 27, 2026complaint investigation, self-report investigation4

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 4
  • Records and administration 2
Citations by category
CategoryCitations
Resident care4
Records and administration2

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

May 27, 2026 — complaint investigation, self-report investigation, 4 citations

Citations from the complaint investigation, self-report investigation on May 27, 2026
TagWhat DQA checks
N164Reporting when law enforcement is called
N169Notification: incident, injury, changes
N389Service plans updated annually or on changes
N431Health monitoring

April 14, 2026 — complaint investigation, nothing cited

April 1, 2026 — complaint investigation, nothing cited

February 3, 2026 — complaint investigation, nothing cited

May 21, 2025 — verification visit, nothing cited

July 24, 2024 — verification visit, 1 citation

Citations from the verification visit on July 24, 2024
TagWhat DQA checks
N352Rights of Residents: Receive medication

January 24, 2024 — complaint investigation, nothing cited

January 4, 2024 — verification visit, 1 citation

Citations from the verification visit on January 4, 2024
TagWhat DQA checks
N352Rights of Residents: Receive medication

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.