State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey
Carrie Lane House
1707 Carrie Ln, West Bend, WI 53095 · Washington County · 8 licensed beds
DQA licence number 0013172 · licensed, regular licence · first licensed March 2010
The licence
Licensed by DQA · Community-based residential facility · For profit · managed by Touchstone Living Care LLC
Licence details, as listed by DQA
- Licensed as
- Community-based residential facility
- Class
- Class CNA (non-ambulatory)
- Probationary licence issued
- March 4, 2010
- Regular licence issued
- March 1, 2011
- Client groups served
- Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled, Developmentally disabled, Traumatic brain injury
- Ownership
- Corporation - Business
Position within Wisconsin
8 citations — more than 82% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.
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How that compares
Compared with the median licensed assisted living facility in Wisconsin. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 8 |
| Median facility in Wisconsin | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| July 30, 2024 | survey, complaint investigation | 3 |
| January 22, 2025 | verification visit | 0 |
| April 30, 2025 | complaint investigation | 2 |
| September 30, 2025 | verification visit | 0 |
| March 3, 2026 | survey, complaint investigation | 3 |
What the citations cover
- Resident care 5
- Medication 1
- Staffing and training 1
- Records and administration 1
| Category | Citations |
|---|---|
| Resident care | 5 |
| Medication | 1 |
| Staffing and training | 1 |
| Records and administration | 1 |
Every visit on file since October 2023
As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.
March 3, 2026 — survey, complaint investigation, 3 citations
September 30, 2025 — verification visit, nothing cited
April 30, 2025 — complaint investigation, 2 citations
January 22, 2025 — verification visit, nothing cited
Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.