State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

New Perspective-West Bend

2130 Continental Dr, West Bend, WI 53095 · Washington County · 60 licensed beds

DQA licence number 0013625 · licensed, regular licence · first licensed October 2011

The licence

Licensed by DQA · Community-based residential facility · For profit · managed by West Bend Ops LLC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Regular licence issued
October 20, 2011
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's
Ownership
Limited Liability Company
14
Citations on file
Since October 2023
8
DQA visits
1 routine inspection
1
Building-related
Physical plant · emergency

Position within Wisconsin

14 citations — more than 91% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about New Perspective-West Bend

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citation about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • N525 Fire drillsNovember 10, 2025

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility14Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility14
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
32024-0122024-0222024-0502024-0802025-0342025-1132026-0402026-09
Citations at each DQA visit
VisitTypeCitations
January 16, 2024complaint investigation3
February 9, 2024complaint investigation2
May 9, 2024complaint investigation, self-report investigation2
August 14, 2024complaint investigation, verification visit0
March 27, 2025verification visit0
November 10, 2025survey, complaint investigation4
April 6, 2026verification visit3
September 9, 2026complaint investigation, verification visit0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 10
  • Records and administration 2
  • Life safety 1
  • Staffing and training 1
Citations by category
CategoryCitations
Resident care10
Records and administration2
Life safety1
Staffing and training1

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

September 9, 2026 — complaint investigation, verification visit, nothing cited

April 6, 2026 — verification visit, 3 citations

Citations from the verification visit on April 6, 2026
TagWhat DQA checks
N352Rights of Residents: Receive medication
N381Pre-admission and ongoing assessments
N386Comprehensive Individualized Service Plan

November 10, 2025 — survey, complaint investigation, 4 citations

Citations from the survey, complaint investigation on November 10, 2025
TagWhat DQA checks
N352Rights of Residents: Receive medication
N381Pre-admission and ongoing assessments
N386Comprehensive Individualized Service Plan
N525Fire drills

March 27, 2025 — verification visit, nothing cited

August 14, 2024 — complaint investigation, verification visit, nothing cited

May 9, 2024 — complaint investigation, self-report investigation, 2 citations

Citations from the complaint investigation, self-report investigation on May 9, 2024
TagWhat DQA checks
N352Rights of Residents: Receive medication
N454Resident record maintained

February 9, 2024 — complaint investigation, 2 citations

Citations from the complaint investigation on February 9, 2024
TagWhat DQA checks
N158Caregiver: Investigating abuse & neglect
N396Adequate staff to meet resident needs

January 16, 2024 — complaint investigation, 3 citations

Citations from the complaint investigation on January 16, 2024
TagWhat DQA checks
N425Personal care
N431Health monitoring
N441Hand washing

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.