State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Waterford at West Bend (THE)

831 E Washington St, West Bend, WI 53095 · Washington County · 48 licensed beds

DQA licence number 0015650 · licensed, regular licence · first licensed May 2015

The licence

Licensed by DQA · Community-based residential facility · For profit · managed by CSL West Bend LLC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Probationary licence issued
May 21, 2015
Regular licence issued
June 1, 2016
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled, Terminally ill
Ownership
Corporation - Business
2
Citations on file
Since October 2023
4
DQA visits
0 routine inspections
0
Building-related
Physical plant · emergency

Position within Wisconsin

2 citations — more than 55% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about Waterford at West Bend (THE)

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility2Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility2
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
12024-0112024-0302024-0802025-01
Citations at each DQA visit
VisitTypeCitations
January 3, 2024complaint investigation1
March 28, 2024complaint investigation1
August 7, 2024verification visit0
January 30, 2025complaint investigation0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 2
Citations by category
CategoryCitations
Resident care2

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

January 30, 2025 — complaint investigation, nothing cited

August 7, 2024 — verification visit, nothing cited

March 28, 2024 — complaint investigation, 1 citation

Citations from the complaint investigation on March 28, 2024
TagWhat DQA checks
Y3235Privacy

January 3, 2024 — complaint investigation, 1 citation

Citations from the complaint investigation on January 3, 2024
TagWhat DQA checks
N389Service plans updated annually or on changes

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.