Federal nursing home survey record · CMS-certified nursing home· Not a state assisted-living licensing record

CRYSTAL COVE CARE CENTER

NEWPORT BEACH, CA · 96 certified beds · Last Life Safety survey February 24, 2025

CMS Certification Number 055929 · first certified January 1973

Ownership

Operated by PACS GROUP · For profit - Limited Liability company

No change of ownership on CMS record since January 1, 2016, when the records begin.

26
Citations on file
Rolling three-year window
3
Life Safety surveys
In the same window
6
Tags cited more than once
Across separate surveys
13
Inspection & testing records
Of the citations on file

Position within CA

26 citations — more than 74% of the 1,165 certified nursing homes in CA. Compared within CA rather than nationally because which state a facility is in explains about 30% of the variation in citation counts between facilities, while bed count explains under 1%. State survey agencies differ far more than the buildings do. How this is calculated

Improvingfewer citations at the latest survey than at its earlier surveys in the window.

The latest survey found 6 citations; the earlier surveys in the window averaged 10. With 3 surveys on file this is a direction of travel, not a conclusion.

When is the next survey likely?

Past the typical window (March 2026 to August 2026). Most CA facilities have been surveyed by July 2027. This facility’s last Life Safety survey was February 2025. Facilities in CA are typically surveyed 12–18 months after the last one (median 14), measured over 1,766 consecutive surveys in the last two years of CMS records.

A range the record supports, not a prediction of a date. State agencies vary widely — from about 11 months in Pennsylvania to three years in Maryland. How the window is measured

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Which alerts

5 inspection-and-testing tags have been cited here at more than one survey. Nationally, that pattern is common: about three quarters of cited facilities have at least one repeated tag, and half of the facilities ever cited for sprinkler inspection and testing are cited for it again. A repeat is usually a recordkeeping gap rather than a new hazard.

Emergency preparedness

5 of the 26 citations on file are Emergency Preparedness E-tags. E-tags are cited under 42 CFR §483.73 and concern the emergency plan, training, drills, communications and supplies. Nationally about half of certified facilities have at least one. The Emergency Preparedness Index

Physical environment (health survey)

10 physical-environment citations on the health survey. Cited by the health surveyors under Appendix PP, not the Life Safety Code surveyor: equipment in safe operating condition, the call system, bed rails, pest control, hazards, the environment. Counted separately from the 26 Life Safety citations above. The Physical Environment Index

  • F-0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 Provide and implement an infection prevention and control program.
  • F-0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-0908 Keep all essential equipment working safely.

How that compares

Citations on file over three years

Compared with the median facility in CA, and nationally. Surveyors differ markedly between states, so the CA figure is the meaningful one.

This facility26CA median19National median11
Citations on file over three years, compared
MeasureCitations
This facility26
Median facility in CA19
Median facility nationally11

Survey history

Citations at each Life Safety survey
62021-06142023-0862025-02
Citations at each Life Safety survey
Survey dateCitations
June 8, 20216
August 21, 202314
February 24, 20256

Most-cited tags

Most-cited tags at this facility
K-03633K-09182K-03532K-05212E-00392K-05112K-09121E-00311
Most-cited tags at this facility
TagWhat the surveyor checksTimes citedLast cited
K-0363Install corridor and hallway doors that block smoke.32025-02-24
K-0918Have generator or other power source capable of supplying service within 10 seconds.22025-02-24
K-0353Inspect, test, and maintain automatic sprinkler systems.22025-02-24
K-0521Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.22025-02-24
E-0039Conduct testing and exercise requirements.22025-02-24
K-0511Have properly installed electrical wiring and gas equipment.22025-02-24
K-0912Have power receptacles that are properly grounded.12023-08-21
E-0031Provide emergency officials' contact information.12023-08-21

What the citations cover

Citations by CMS category
  • Smoke Deficiencies 9
  • Emergency Preparedness Deficiencies 5
  • Services Deficiencies 4
  • Gas, Vacuum, and Electrical Systems Deficiencies 4
  • Other 4
Citations by CMS category
CategoryCitations
Smoke Deficiencies9
Emergency Preparedness Deficiencies5
Services Deficiencies4
Gas, Vacuum, and Electrical Systems Deficiencies4
Egress Deficiencies3
Miscellaneous Deficiencies1

Every citation on file

As published by CMS, newest survey first. Descriptions are CMS’s own wording.

February 24, 2025 — 6 citations

Citations issued on February 24, 2025
TagWhat the surveyor checksStatus
E-0039Conduct testing and exercise requirements.Deficient, Provider has date of correction (March 13, 2025)
K-0353Inspect, test, and maintain automatic sprinkler systems.Deficient, Provider has date of correction (March 13, 2025)
K-0363Install corridor and hallway doors that block smoke.Deficient, Provider has date of correction (March 13, 2025)
K-0511Have properly installed electrical wiring and gas equipment.Deficient, Provider has date of correction (March 13, 2025)
K-0521Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.Deficient, Provider has date of correction (March 13, 2025)
K-0918Have generator or other power source capable of supplying service within 10 seconds.Deficient, Provider has date of correction (March 13, 2025)

August 21, 2023 — 14 citations

Citations issued on August 21, 2023
TagWhat the surveyor checksStatus
E-0031Provide emergency officials' contact information.Deficient, Provider has date of correction (October 2, 2023)
E-0039Conduct testing and exercise requirements.Deficient, Provider has date of correction (October 2, 2023)
K-0225Have stairways and smokeproof enclosures used as exits that meet safety requirements.Deficient, Provider has date of correction (October 2, 2023)
K-0293Have properly located and lighted "Exit" signs.Deficient, Provider has date of correction (October 2, 2023)
K-0351Install an approved automatic sprinkler system.Deficient, Provider has date of correction (October 2, 2023)
K-0353Inspect, test, and maintain automatic sprinkler systems.Deficient, Provider has date of correction (October 2, 2023)
K-0363Install corridor and hallway doors that block smoke.Deficient, Provider has date of correction (October 2, 2023)
K-0372Ensure smoke barriers are constructed to a 1 hour fire resistance rating.Deficient, Provider has date of correction (October 2, 2023)
K-0511Have properly installed electrical wiring and gas equipment.Deficient, Provider has date of correction (October 2, 2023)
K-0521Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.Deficient, Provider has date of correction (October 2, 2023)
K-0712Have simulated fire drills held at unexpected times.Deficient, Provider has date of correction (October 2, 2023)
K-0912Have power receptacles that are properly grounded.Deficient, Provider has date of correction (October 2, 2023)
K-0918Have generator or other power source capable of supplying service within 10 seconds.Deficient, Provider has date of correction (October 2, 2023)
K-0919Meet requirements for the use of electrical equipment.Deficient, Provider has date of correction (October 2, 2023)

June 8, 2021 — 6 citations

Citations issued on June 8, 2021
TagWhat the surveyor checksStatus
E-0032Provide primary/alternate means for communication.Deficient, Provider has date of correction (June 17, 2021)
E-0041Implement emergency and standby power systems.Deficient, Provider has date of correction (June 17, 2021)
K-0211Keep aisles, corridors, and exits free of obstruction in case of emergency.Deficient, Provider has date of correction (June 17, 2021)
K-0343Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.Deficient, Provider has date of correction (June 17, 2021)
K-0352Properly install and monitor supervisory attachments on automatic sprinkler systems.Deficient, Provider has date of correction (June 17, 2021)
K-0363Install corridor and hallway doors that block smoke.Deficient, Provider has date of correction (June 17, 2021)

Reflects the CMS posting of August 1, 2026. Surveys conducted in the last few months may not appear yet.