Federal nursing home survey record · CMS-certified nursing home· Not a state assisted-living licensing record

MASSENA REHABILITATION & NURSING CENTER

MASSENA, NY · 160 certified beds · Last Life Safety survey August 15, 2025

CMS Certification Number 335592 · first certified April 1977

Ownership

Operated by PERSONAL HEALTHCARE MANAGEMENT · For profit - Limited Liability company

  • Ownership changed April 30, 2019 (change of ownership)to MASSENA REHAB AND NURSING CENTER from ST. REGIS NURSING HOME & HEALTH RELATED FACILITY, INC.
26
Citations on file
Rolling three-year window
3
Life Safety surveys
In the same window
3
Tags cited more than once
Across separate surveys
12
Inspection & testing records
Of the citations on file

Position within NY

26 citations — more than 86% of the 593 certified nursing homes in NY. Compared within NY rather than nationally because which state a facility is in explains about 30% of the variation in citation counts between facilities, while bed count explains under 1%. State survey agencies differ far more than the buildings do. How this is calculated

Slippingmore citations at the latest survey than at its earlier surveys in the window.

The latest survey found 17 citations; the earlier surveys in the window averaged 4.5. With 3 surveys on file this is a direction of travel, not a conclusion.

When is the next survey likely?

The window opens February 2027 — about 4 months from now. This facility’s last Life Safety survey was August 2025. Facilities in NY are typically surveyed 18–25 months after the last one (median 22), measured over 523 consecutive surveys in the last two years of CMS records.

A range the record supports, not a prediction of a date. State agencies vary widely — from about 11 months in Pennsylvania to three years in Maryland. How the window is measured

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Which alerts

2 inspection-and-testing tags have been cited here at more than one survey. Nationally, that pattern is common: about three quarters of cited facilities have at least one repeated tag, and half of the facilities ever cited for sprinkler inspection and testing are cited for it again. A repeat is usually a recordkeeping gap rather than a new hazard.

Emergency preparedness

2 of the 26 citations on file are Emergency Preparedness E-tags. E-tags are cited under 42 CFR §483.73 and concern the emergency plan, training, drills, communications and supplies. Nationally about half of certified facilities have at least one. The Emergency Preparedness Index

Physical environment (health survey)

9 physical-environment citations on the health survey. Cited by the health surveyors under Appendix PP, not the Life Safety Code surveyor: equipment in safe operating condition, the call system, bed rails, pest control, hazards, the environment. Counted separately from the 26 Life Safety citations above. The Physical Environment Index

  • F-0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0919 Make sure that a working call system is available in each resident's bathroom and bathing area.
  • F-0880 Provide and implement an infection prevention and control program.

How that compares

Citations on file over three years

Compared with the median facility in NY, and nationally. Surveyors differ markedly between states, so the NY figure is the meaningful one.

This facility26NY median13National median11
Citations on file over three years, compared
MeasureCitations
This facility26
Median facility in NY13
Median facility nationally11

Survey history

Citations at each Life Safety survey
52021-1142023-12172025-08
Citations at each Life Safety survey
Survey dateCitations
November 19, 20215
December 15, 20234
August 15, 202517

Most-cited tags

Most-cited tags at this facility
K-03533K-09213K-09183E-00041K-03511K-02231K-05311E-00151
Most-cited tags at this facility
TagWhat the surveyor checksTimes citedLast cited
K-0353Inspect, test, and maintain automatic sprinkler systems.32025-08-15
K-0921Ensure that testing and maintenance of electrical equipment is performed.32025-08-15
K-0918Have generator or other power source capable of supplying service within 10 seconds.32025-08-15
E-0004Develop and maintain an Emergency Preparedness Program (EP).12025-08-15
K-0351Install an approved automatic sprinkler system.12021-11-19
K-0223Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.12025-08-15
K-0531Have elevators that firefighters can control in the event of a fire.12025-08-15
E-0015Address subsistence needs for staff and patients.12025-08-15

What the citations cover

Citations by CMS category
  • Smoke Deficiencies 9
  • Gas, Vacuum, and Electrical Systems Deficiencies 7
  • Egress Deficiencies 4
  • Miscellaneous Deficiencies 2
  • Other 4
Citations by CMS category
CategoryCitations
Smoke Deficiencies9
Gas, Vacuum, and Electrical Systems Deficiencies7
Egress Deficiencies4
Miscellaneous Deficiencies2
Services Deficiencies2
Emergency Preparedness Deficiencies2

Every citation on file

As published by CMS, newest survey first. Descriptions are CMS’s own wording.

August 15, 2025 — 17 citations

Citations issued on August 15, 2025
TagWhat the surveyor checksStatus
E-0004Develop and maintain an Emergency Preparedness Program (EP).Deficient, Provider has date of correction (October 10, 2025)
E-0015Address subsistence needs for staff and patients.Deficient, Provider has date of correction (October 10, 2025)
K-0211Keep aisles, corridors, and exits free of obstruction in case of emergency.Deficient, Provider has date of correction (October 10, 2025)
K-0223Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.Deficient, Provider has date of correction (October 10, 2025)
K-0224Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion.Deficient, Provider has date of correction (October 10, 2025)
K-0225Have stairways and smokeproof enclosures used as exits that meet safety requirements.Deficient, Provider has date of correction (October 10, 2025)
K-0321Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.Deficient, Provider has date of correction (October 10, 2025)
K-0324Provide properly protected cooking facilities.Deficient, Provider has date of correction (October 10, 2025)
K-0345Have approved installation, maintenance and testing program for fire alarm systems.Deficient, Provider has date of correction (October 10, 2025)
K-0353Inspect, test, and maintain automatic sprinkler systems.Deficient, Provider has date of correction (November 28, 2025)
K-0511Have properly installed electrical wiring and gas equipment.Deficient, Provider has date of correction (October 10, 2025)
K-0531Have elevators that firefighters can control in the event of a fire.Deficient, Provider has date of correction (October 10, 2025)
K-0712Have simulated fire drills held at unexpected times.Deficient, Provider has date of correction (October 10, 2025)
K-0761To conduct inspection, testing and maintenance of fire doors by qualified individuals.Deficient, Provider has date of correction (October 10, 2025)
K-0918Have generator or other power source capable of supplying service within 10 seconds.Deficient, Provider has date of correction (October 10, 2025)
K-0920Ensure proper usage of power strips and extension cords.Deficient, Provider has date of correction (October 10, 2025)
K-0921Ensure that testing and maintenance of electrical equipment is performed.Deficient, Provider has date of correction (October 10, 2025)

December 15, 2023 — 4 citations

Citations issued on December 15, 2023
TagWhat the surveyor checksStatus
K-0353Inspect, test, and maintain automatic sprinkler systems.Deficient, Provider has date of correction (February 13, 2024)
K-0372Ensure smoke barriers are constructed to a 1 hour fire resistance rating.Deficient, Provider has date of correction (February 13, 2024)
K-0918Have generator or other power source capable of supplying service within 10 seconds.Deficient, Provider has date of correction (March 5, 2024)
K-0921Ensure that testing and maintenance of electrical equipment is performed.Deficient, Provider has date of correction (February 13, 2024)

November 19, 2021 — 5 citations

Citations issued on November 19, 2021
TagWhat the surveyor checksStatus
K-0325Have properly installed hallway dispensers for alcohol-based hand rub.Deficient, Provider has date of correction (January 15, 2022)
K-0351Install an approved automatic sprinkler system.Deficient, Provider has date of correction (January 15, 2022)
K-0353Inspect, test, and maintain automatic sprinkler systems.Deficient, Provider has date of correction (January 15, 2022)
K-0918Have generator or other power source capable of supplying service within 10 seconds.Deficient, Provider has date of correction (January 27, 2022)
K-0921Ensure that testing and maintenance of electrical equipment is performed.Deficient, Provider has date of correction (January 15, 2022)

Reflects the CMS posting of August 1, 2026. Surveys conducted in the last few months may not appear yet.