Federal nursing home survey record · CMS-certified nursing home· Not a state assisted-living licensing record

Complete Care at Grande Prairie

Pleasant Prairie, WI · 118 certified beds · Last Life Safety survey May 14, 2026

CMS Certification Number 525659 · first certified August 2000

Ownership

Operated by COMPLETE CARE · For profit - Limited Liability company

  • Ownership changed June 1, 2022 (change of ownership)from SSC PLEASANT PRAIRIE OPERATING COMPANY LLC
16
Citations on file
Rolling three-year window
3
Life Safety surveys
In the same window
0
Tags cited more than once
Across separate surveys
6
Inspection & testing records
Of the citations on file

Position within WI

16 citations — more than 43% of the 323 certified nursing homes in WI. Compared within WI rather than nationally because which state a facility is in explains about 30% of the variation in citation counts between facilities, while bed count explains under 1%. State survey agencies differ far more than the buildings do. How this is calculated

Slippingmore citations at the latest survey than at its earlier surveys in the window.

The latest survey found 6 citations; the earlier surveys in the window averaged 5. With 3 surveys on file this is a direction of travel, not a conclusion.

When is the next survey likely?

The window opens June 2027 — about 9 months from now. This facility’s last Life Safety survey was May 2026. Facilities in WI are typically surveyed 13–15 months after the last one (median 14), measured over 516 consecutive surveys in the last two years of CMS records.

A range the record supports, not a prediction of a date. State agencies vary widely — from about 11 months in Pennsylvania to three years in Maryland. How the window is measured

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Which alerts

Emergency preparedness

3 of the 16 citations on file are Emergency Preparedness E-tags. E-tags are cited under 42 CFR §483.73 and concern the emergency plan, training, drills, communications and supplies. Nationally about half of certified facilities have at least one. The Emergency Preparedness Index

Physical environment (health survey)

5 physical-environment citations on the health survey. Cited by the health surveyors under Appendix PP, not the Life Safety Code surveyor: equipment in safe operating condition, the call system, bed rails, pest control, hazards, the environment. Counted separately from the 16 Life Safety citations above. The Physical Environment Index

  • F-0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 Provide and implement an infection prevention and control program.
  • F-0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

How that compares

Citations on file over three years

Compared with the median facility in WI, and nationally. Surveyors differ markedly between states, so the WI figure is the meaningful one.

This facility16WI median17National median11
Citations on file over three years, compared
MeasureCitations
This facility16
Median facility in WI17
Median facility nationally11

Survey history

Citations at each Life Safety survey
42023-0962024-1162026-05
Citations at each Life Safety survey
Survey dateCitations
September 12, 20234
November 14, 20246
May 14, 20266

Most-cited tags

Most-cited tags at this facility
K-07111K-03451K-09081K-09181E-00391E-00181E-00251K-03631
Most-cited tags at this facility
TagWhat the surveyor checksTimes citedLast cited
K-0711Provide a written emergency evacuation plan.12026-05-14
K-0345Have approved installation, maintenance and testing program for fire alarm systems.12024-11-14
K-0908Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.12023-09-12
K-0918Have generator or other power source capable of supplying service within 10 seconds.12024-11-14
E-0039Conduct testing and exercise requirements.12024-11-14
E-0018Establish procedures for tracking staff and patients during an emergency.12024-11-14
E-0025Create arrangements with other facilities to receive patients.12024-11-14
K-0363Install corridor and hallway doors that block smoke.12023-09-12

What the citations cover

Citations by CMS category
  • Egress Deficiencies 5
  • Emergency Preparedness Deficiencies 3
  • Gas, Vacuum, and Electrical Systems Deficiencies 3
  • Smoke Deficiencies 3
  • Other 2
Citations by CMS category
CategoryCitations
Egress Deficiencies5
Emergency Preparedness Deficiencies3
Gas, Vacuum, and Electrical Systems Deficiencies3
Smoke Deficiencies3
Services Deficiencies1
Miscellaneous Deficiencies1

Every citation on file

As published by CMS, newest survey first. Descriptions are CMS’s own wording.

May 14, 2026 — 6 citations

Citations issued on May 14, 2026
TagWhat the surveyor checksStatus
K-0223Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.Deficient, Provider has date of correction (June 4, 2026)
K-0233Install resident room doors of proper design and width.Deficient, Provider has date of correction (June 4, 2026)
K-0321Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.Deficient, Provider has date of correction (June 4, 2026)
K-0521Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.Deficient, Provider has date of correction (June 4, 2026)
K-0711Provide a written emergency evacuation plan.Deficient, Provider has date of correction (June 4, 2026)
K-0923Have proper medical gas storage and administration areas.Deficient, Provider has date of correction (June 4, 2026)

November 14, 2024 — 6 citations

Citations issued on November 14, 2024
TagWhat the surveyor checksStatus
E-0018Establish procedures for tracking staff and patients during an emergency.Deficient, Provider has date of correction (December 20, 2024)
E-0025Create arrangements with other facilities to receive patients.Deficient, Provider has date of correction (December 20, 2024)
E-0039Conduct testing and exercise requirements.Deficient, Provider has date of correction (December 20, 2024)
K-0291Install emergency lighting that can last at least 1 1/2 hours.Deficient, Provider has date of correction (December 20, 2024)
K-0345Have approved installation, maintenance and testing program for fire alarm systems.Deficient, Provider has date of correction (December 20, 2024)
K-0918Have generator or other power source capable of supplying service within 10 seconds.Deficient, Provider has date of correction (December 20, 2024)

September 12, 2023 — 4 citations

Citations issued on September 12, 2023
TagWhat the surveyor checksStatus
K-0222Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.Deficient, Provider has date of correction (October 5, 2023)
K-0271Have exits that are accessible at all times.Deficient, Provider has date of correction (October 5, 2023)
K-0363Install corridor and hallway doors that block smoke.Deficient, Provider has date of correction (October 5, 2023)
K-0908Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.Waiver has been granted (November 3, 2023)

Reflects the CMS posting of August 1, 2026. Surveys conducted in the last few months may not appear yet.